Findings

What the data actually says about delivery.

Original research from real engineering organizations. Real ticket history, measured end to end, published with identities withheld. Not surveys. Not opinion. What the timestamps say.

82%

of a work item’s life is spent waiting

Your engineers got faster. Your delivery didn’t.

Output more than doubled over two years. The slowest work got three times slower. Every dashboard said things were improving.

7 teams · 5,316 items · 24 months · September 2026

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